Tour2Include aims to establish an innovative approach with the intention to support low-skilled migrants who would like to work in the Tourism Sector to acquire the necessary typical and soft skills. Taking into consideration that, according to Eurostat, 7% of the total workforce in Tourism comes from third, non-EU, countries (2016 data), the project focuses on targeted training opportunities which will offer better career perspectives to migrants away from undeclared work and marginalization. Besides, access to formal, dissent and secure jobs is one of the most efficient ways for Migrants' successful Integration into the recipient EU societies.


Under this scope, the project has set the following objectives:

  • To identify the professions/positions within the tourism sector for whom people with migrant background are well-suited.
  • To support low-skilled people with migrant background in acquiring the necessary hard and soft/intercultural skills and competencies to access the tourism sector.
  • To assess migrants' prior educational path and determine a renewed skillset that corresponds to the existing demands of the tourism Sector
  • To develop training programmes and materials adapted to the needs of people with migration background and their tutors.
  • To offer improved career perspectives to people with migration background who work or wish to work in the tourism Sector
  • To increase migrants' employability in the Tourism Sector and streamline it through formal channels thus combatting illicit employment.
  • To enhance migrants' integration into EU societies through labour market inclusion.

Expected Results

The main expected results could be summarized in:

  • Development of a self-assessment tool evaluating migrants’ current skills, competencies and formal and non-formal qualifications in tourism-related professions.
  • Typology of qualifications and soft skills which migrants lack but are of key importance to the tourism sector
  • Training materials to foster migrants’ skills in the identified tourism-related professions/positions
  • Online platform incorporating digital learning materials, lectures, “e-classrooms”, interim and final tests
  • Development of two training courses; one for tutors/trainers specialized in the Tourism Sector and experienced in working with migrants; the other for low-skilled migrants currently or potentially working in the Tourism Sector
  • A career pathway for migrants that wish to work on the identified tourism professions/positions


  • Mapping of current job positions migrant workers mostly hold within the tourism sector
  • Detailed analysis of the offered training programmes and materials regarding their adequateness to migrants’ educational needs
  • Analysis of the gap between offered training programmes and demands of the tourism sector
  • Implementing personalized sessions aimed at assessing migrants’ prior learning path and skills regarding the analysed tourism professions
  • Developing a self-assessment tool for people with migration background to evaluate their skills
  • Design of a consolidated training scheme facilitating migrants’ integration into tourism-related professions and set-up of an online platform


  • Better career opportunities in the tourism sector, precarious situations and marginalization decreased
  • Local communities and micro-economies will benefit from intercultural exchanges and migrants’ workforce
  • Migrants’ access to work opportunities and social security will contribute to increasing social security funds
  • Migrants’ labour market integration thus collaborating with locals will contribute to overcoming stereotypes and fighting racism
  • European common understanding on the necessity of customized training materials and programmes for people with migration background


E-Learning platform with digital training materials for migrants working or wishing to work in different job positions in the Tourism and Hospitality Industry to acquire the necessary skills and qualifications.



This project has been funded with support from the European Commission under the Erasmus+ Programme. This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.